How we work
Digital Stewardship is a philosophy,
not a service tier.
Most agencies sell projects. We take responsibility. Here's why that matters for organisations doing important work.
Why stewardship, not projects?
Projects end. Websites don't. Most agencies optimise for handover — we optimise for what happens after. Stewardship means we stay accountable for outcomes, not just outputs. Your website remains protected, monitored, and cared for as your organisation evolves.
Why audits before action?
We've seen too many organisations spend money fixing the wrong problems. A structured diagnosis first means you understand exactly what you're dealing with — security exposure, compliance gaps, operational friction — before anyone touches your systems. It's the responsible thing to do.
Why ongoing care instead of 'growth hacks'?
High-trust organisations don't need viral campaigns. They need to be easy to find, easy to trust, and easy to contact. That's quiet, consistent work: accessibility fixes, security patches, search visibility, compliance monitoring. No gimmicks. No ethical compromise.
Why trust you with something this sensitive?
We've worked with cultural institutions, legal services, mental health providers, and community organisations for over a decade. We understand that your website isn't just marketing — it's often the first point of contact for vulnerable people seeking help. We take that seriously.
The result?
Organisations that are easier to find, easier to trust, and easier to contact — without gimmicks or ethical compromise. And leadership teams that can focus on their mission instead of worrying about their website.
If you want to know who's behind the work, meet the team.
What clients say
Trusted by purpose-driven organisations
“Ben was good to work with and did exactly what he said he'd do. Explained things clearly. Boosted our Domain Rankings and grew our online presence.”
Matt Zeremes
Director, Sydney Screen Acting
“Marzipan completely transformed our approach to digital marketing. We've seen a 43% increase in organic traffic while staying true to our sustainable values.”
Chrissie Smith
Marketing Director
“The SEO Checklist is used daily not just by me but by the whole team. So much value — these guys clearly know their stuff.”
Jane Wood
Marketing Director, EcoLiving
Ready to see where you stand?
Start with a Digital Capacity Diagnosis — a board-ready assessment of your technical risk, delivered in plain English.